POLICIES AT
ALLETS FITNESS

SHIPPING POLICY

How It Works

All orders are shipped via UPS. We will provide a tracking number once products are shipped. Shipping times vary by product, please allow 2-6 weeks for delivery.

RETURNS

The Small Print

All items may be returned within 30 days of delivery for any reason as long as they are in their original packaging and resalable condition.

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• Any item that upon delivery is missing, damaged, defective, or expired must be reported within 14 days of the delivery for refund or exchange

• Return Process: You may submit your return through the Contact Us page.

WARRANTY INFORMATION

The Information You Need to Know

1. STANDARD MANUFACTURER WARRANTY

This product is backed by a Standard Manufacturer Warranty. This warranty guarantees that the product is free from defects in material and workmanship under normal use and service for a period specified in the product's manual or on its packaging. This period commences on the date of purchase.

If during this period, your product proves to be defective due to improper material or workmanship, the manufacturer will, at its discretion, either repair or replace the product without charge. The replacement product will continue to be covered by this warranty until the end of the original warranty period.

This warranty does not cover any damage or malfunction arising from misuse, improper maintenance, negligence, normal wear and tear, accident, or use not in accordance with the product manual.

To claim the warranty, the original proof of purchase indicating the purchase date is required.

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2. 30-DAY RETURN POLICY

In addition to the Standard Manufacturer Warranty, we offer a 30-Day Return Policy. If for any reason you are not satisfied with your purchase, you may return the product within 30 days of receiving it. The product must be returned in the same condition as received, with all included accessories, and in the original packaging.

Upon receipt and inspection of the returned product, a refund will be processed. If the product is returned damaged, missing parts, or significantly different from its original condition upon delivery, the return may be denied or a restocking fee may apply.

Please note that shipping costs for the returned product will be the responsibility of the customer unless the return is due to a product defect or an error on our part.

To initiate a return, please contact our customer service team.

These policies apply to purchases made directly through our official sales channels. For purchases made through third-party sellers, please refer to their respective warranty and return policies.

By purchasing this product, you acknowledge that you have read, understood, and agree to be bound by these terms.

PRIVACY

All about Information Security

We take your privacy seriously and take reasonable steps to protect all personal information collected through our website. We will not share your personal information with any third party without your permission. We may use third-party services to help us protect and manage your data, such as to provide secure online payments. However, we will not provide any of your personal information to these services. We may collect information such as your name, email address, physical address, payment information, and other personal information when you purchase our fitness gear. We use this information solely to process and complete your order. We will never ask for any information that we do not need.